Livestock Returns:

Livestock sales are final. They are 100% non returnable, refundable or exchangeable. This applies to online, in store and delivered items.

For online orders, delivery is also non-refundable.

We do not refund corals if they are DOA. Please read our DOA Policies here 

Dry-Good Returns:

At this time we do not refund any hardware sales. Hardware and dry goods with the exception of coral and fish foods are can be exchanged for other items or a store credit

  1. Hardware must be unused and come with original box, packaging and manuals
  2. 14 day return policy
  3. We required original reciept
  4. For orders made online shipping costs are non refundable


Warranties for defective and or damaged items are to completed by the customer with the manufacturer. we are happy to troubleshoot products with you but the manufacturer knows their product best.