Doa Claims

Every single coral, invertebrate, fish or otherwise living animal sold by Fragbox Coral is covered under our Hassle Free 7 Day Arrive Alive Guarantee

All DOA claims are handled through this form and email. Because of the tremendous amount of orders, Fragbox employee will not be able to help over the phone.

Simply fill out the form below and we set you up with a credit via email. It’s that easy!

For our entire hassle free DOA Policy can be found here.

Please list in this format e.g Emerald Crab - $20
Click or drag a file to this area to upload.

Once we receive your claim we will set up a coupon code for the value of the DOA  items. We respond to all DOA claims within 1-2 business days.
Your email address will be your coupon code Just enter your email in the “coupon code” section on the checkout page to use it.
It can be applied to any order and does not expire.

Happy Reefing !